My Naija News - Etisalat Sweeps Telecom World Middle East Awards

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Etisalat Sweeps Telecom World Middle East Awards

Saturday, 22 November 2008

Interior of the Etisalat's Customer Experience Centre at SilverBird Galleria Lagos.

Still basking in its superlative performance at the recently concluded GITEX Technology Fair, Etisalat has won three awards from the Telecom World Middle East Awards 2008, a reflection of the company’s success in all areas of its retail and wholesales operations, marketing and leadership.

Etisalat was named “Best Brand” for its success in introducing the Etisalat brand into Egypt, Afghanistan and lately Nigeria. This introduction has marked a defining moment in the company’s history.

The company also emerged “The Operator of the Year” for demonstrating a culture of excellence and commitment to customer service and technological innovation. It has consolidated its leadership position all across the world through a consistent strategy to continually provide value to its customers through innovation, convenience and high quality network coverage.

Mr. Jinmi Tella, Head of Sales Lagos and South West, Mr. Tolu Ojo Director Sales both of Etisalat Nigeria and a customer at the tour of Etisalat's Customer Experience Centre at SilverBird Galleria during the week in Lagos.

The Telecom World Middle East Awards laurel was the third award garnered at a separate ceremony in Amsterdam also held this week. Here, Etisalat was named Best Wholesale Service Provider in Middle East at the annual Global Wholesale Telecommunications Awards, hosted by Capacity Magazine in Amsterdam.

Etisalat’s Group chairman, H.E. Mohammad Hassan Omran, who has overseen Etisalat’s international expansion to its current position, where it is numbered amongst the largest operators in the world, was also personally honoured for a lifetime of achievements in the Middle East telecommunications industry.

Commenting, Vice President Wael Ammar said, “These awards are concrete indications of our achievements in delivering the highest standards of quality and the most innovative telecoms services to our customers all over the world. Our services, infrastructures and advanced technologies deployed, have ensured that we remain at the forefront of cutting edge market technology thereby being the preferred subscriber choice. Etisalat is honored to receive this recognition from the telecoms industry and we are even more inspired to serve our subscribers better.

Etisalat has a geographical reach spread over 17 countries across Middle East Africa and Asia and an aggregate subscriber population of over 74 million customers.

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